Refund Policy
We want you to be fully satisfied with your purchase. If something is not right, you may return your order according to the conditions below.
Return Eligibility
You may return your order within 14 days of receiving it, provided that:
-
The product is unused and undamaged
-
The product is in original packaging, including labels/tags
-
All accessories that came with the product are also included
We cannot accept returns of used or damaged products.
How to Return a Product
Repack the item securely in the original packaging.
Purchase a return shipping label from any courier service.
Contact us before sending your return:
📩 Email: gacamcmanus@googlemail.com
We will provide you with the correct return instructions.
Important Information
-
Return shipping costs are your responsibility.
-
Keep your proof of shipment — you are responsible until the item reaches us.
Include the following information inside the return parcel:
-
Full name
-
Order number
-
Email used for the order
If this information is missing, we cannot process your refund.
Refund Processing Time
Once we receive your returned item:
-
Inspection takes 3–5 business days
-
Refunds are issued within 5–7 business days
-
Refunds are processed to the original payment method used
2-Year Warranty
All products come with a two-year warranty against manufacturing defects.
To request warranty service:
Please email us with clear photos or videos of the defect.
Include your name and order number.
If approved, we will repair or replace the item (depending on availability).
Warranty does not cover damage caused by improper use or normal wear.